Manage shifts and coordinate student and full-time staff to maintain customer satisfaction and product quality. Responsible for weekly orders of bar beverages and ice cream using the C-Bord system, nightly cash-outs, interviewing prospective student workers, maintaining a training program and adjusting weekly time sheets.

Managed shifts and coordinated crew placement for best performance. Supervised workers to ensure food quality and customer service while controlling product waste and cost. Responsible for completing various types of paperwork, such as cash-outs, bank deposits and product/labor cost calculations.

Worked independently cleaning fifteen to seventeen rooms nightly. Handled all of the guest’s requests for assistance. Responsible for training some new employees.

Trained new crew people in the performance of their jobs and oversaw their progress and ongoing growth. Responsible for running specific areas, such as the grill or front counter under direction of the Swing Manager and at times running shifts for managers when they were not available to be on the floor.

Trained new crew people in the performance of their jobs and oversaw their progress and ongoing growth. Responsible for running specific areas, such as the grill or front counter under direction of the Swing Manager.

A working knowledge of the C-Bord inventory system and Microsoft Word, and a beginner’s knowledge of Microsoft Excel.